Terms & Conditions

Last Updated: [5-27-2026]

Welcome to Raw Elements. These Terms & Conditions govern your use of our website, located at www.rawelementsusa.com, and your purchase of products from Raw Elements. By visiting our website, placing an order, creating an account, enrolling in a subscription, or otherwise using our services, you agree to be bound by these Terms & Conditions.

Please read these terms carefully before using our website. If you do not agree to these terms, you should not use this website or purchase products from Raw Elements.

1. Use of This Website

You may use this website for lawful purposes only. You agree not to use the site in any way that may damage, disable, overburden, impair, or interfere with the proper operation of the website or any other user’s experience.

You may not attempt to gain unauthorized access to any portion of the website, customer accounts, payment systems, or any connected systems or networks.

2. Product Information

Raw Elements makes every effort to display product information, descriptions, pricing, ingredients, images, and availability as accurately as possible. However, we do not guarantee that all information on the website is complete, current, or error-free.

Product packaging, ingredients, pricing, promotions, and availability may change without notice. We reserve the right to correct any errors, inaccuracies, or omissions at any time, including after an order has been submitted.

3. Health, Skin, and Sunscreen Information

Information provided on this website is for general informational purposes only and is not intended to replace professional medical advice. Individual skin types, sensitivities, allergies, and reactions may vary.

You are responsible for reviewing product ingredients before use. If you have a medical condition, skin sensitivity, allergy, or specific concern, please consult a qualified healthcare professional before using any product.

4. Orders and Payment

By placing an order through our website, you agree to provide accurate, complete, and current billing, shipping, and payment information.

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including suspected fraud, incorrect pricing, product availability, or violation of these Terms & Conditions.

Prices are listed in U.S. dollars unless otherwise stated. Taxes, shipping fees, and any applicable discounts will be calculated at checkout.

5. Shipping

Shipping options, rates, and estimated delivery times are provided at checkout when available. Delivery times are estimates only and are not guaranteed.

Raw Elements is not responsible for delays caused by shipping carriers, weather, incorrect addresses, customs, holidays, or other circumstances outside of our control.

Customers are responsible for ensuring that shipping information is accurate at the time of purchase. Additional charges may apply for reshipments, returned packages, or address corrections.

6. Subscription Orders

Raw Elements may offer subscription or recurring purchase options on select products. By enrolling in a subscription, you authorize Raw Elements and its payment processor to charge your selected payment method on a recurring basis according to the subscription frequency selected at checkout.

Subscription details, including product selection, billing frequency, renewal date, and pricing, may be shown at checkout or within your customer account. You are responsible for reviewing and managing your subscription before each renewal.

7. Subscription Shipping Charges

Unless otherwise expressly stated at checkout or in a promotional offer, customers enrolled in subscription orders are responsible for all applicable shipping charges associated with each subscription shipment.

Shipping charges for subscription orders may vary based on the shipping destination, selected shipping method, order value, carrier rates, or other applicable factors. Any shipping fees will be charged in addition to the product price, taxes, and any other applicable fees.

Promotional free-shipping offers may not apply to subscription renewals unless specifically stated. Raw Elements reserves the right to modify shipping rates, shipping methods, or free-shipping thresholds at any time.

By enrolling in a subscription, you acknowledge and agree that each recurring shipment may include applicable shipping charges.

8. Subscription Changes, Cancellations, and Failed Payments

Customers are responsible for managing subscription changes, including product updates, shipping address changes, billing information, frequency adjustments, skips, pauses, or cancellations.

Changes or cancellations must be made before the next subscription order is processed. Once a subscription order has been processed, it may not be possible to cancel or modify that shipment.

If a subscription payment fails, Raw Elements or its subscription provider may attempt to process the payment again. We reserve the right to pause, cancel, or suspend a subscription due to failed payments, expired payment methods, or incomplete account information.

9. Promotions, Discounts, and Offers

Promotions, discounts, coupon codes, gifts with purchase, free-shipping offers, and other special offers are subject to the specific terms provided with each promotion.

Promotions may be limited by date, product, order value, customer eligibility, or availability. Unless otherwise stated, promotional offers cannot be combined, applied retroactively, or exchanged for cash.

Raw Elements reserves the right to modify, suspend, or cancel promotions at any time.

10. Returns, Refunds, and Exchanges

Returns, refunds, replacements, and exchanges are governed by our Shipping & Returns Policy and any other applicable policies posted on the website.

For health and safety reasons, certain products may not be eligible for return or exchange. Customers should review the applicable return policy before purchasing.

11. Account Responsibility

You may have the option to create an account on our website. You are responsible for maintaining the confidentiality of your account login information and for all activity that occurs under your account.

You agree to notify Raw Elements immediately if you believe your account has been accessed or used without authorization.

12. Intellectual Property

All content on this website, including text, product names, graphics, logos, images, photography, videos, icons, design elements, and other materials, is owned by or licensed to Raw Elements and is protected by applicable copyright, trademark, and intellectual property laws.

You may not copy, reproduce, distribute, modify, publish, display, sell, or exploit any content from this website without prior written permission from Raw Elements.

13. User Content, Reviews, and Submissions

If you submit reviews, comments, photos, feedback, testimonials, or other content to Raw Elements, you grant Raw Elements the right to use, reproduce, publish, edit, display, distribute, and share that content for marketing, promotional, and business purposes.

You agree that any content you submit will not be unlawful, misleading, defamatory, offensive, infringing, or harmful to any third party.

Raw Elements reserves the right to remove or edit user-submitted content at its discretion.

14. Third-Party Links and Services

Our website may contain links to third-party websites, apps, payment processors, shipping providers, social media platforms, or other services. These third-party services are provided for convenience only.

Raw Elements is not responsible for the content, policies, security, availability, or practices of any third-party websites or services.

15. Privacy

Your use of this website is also governed by our Privacy Policy. By using the website, creating an account, placing an order, or enrolling in a subscription, you acknowledge that your information may be collected, used, and processed as described in our Privacy Policy.

16. Limitation of Liability

To the fullest extent permitted by law, Raw Elements shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising from your use of this website, your purchase or use of our products, subscription services, shipping delays, website errors, or third-party services.

Raw Elements’ total liability for any claim related to an order shall not exceed the amount paid by the customer for the product or order giving rise to the claim.

17. Disclaimer of Warranties

This website and all products and services are provided “as is” and “as available,” unless otherwise stated.

Raw Elements does not guarantee that the website will be uninterrupted, error-free, secure, or free of viruses or other harmful components. We reserve the right to modify, suspend, or discontinue any part of the website at any time.

18. Indemnification

You agree to indemnify, defend, and hold harmless Raw Elements, its owners, employees, partners, affiliates, service providers, and representatives from any claims, damages, losses, liabilities, costs, or expenses arising out of your use of the website, your violation of these Terms & Conditions, your misuse of products, or your infringement of any rights of another party.

19. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of California, without regard to conflict of law principles.

Any disputes arising from these Terms & Conditions, the website, or purchases made through the website shall be handled in accordance with applicable law.

20. Changes to These Terms

Raw Elements reserves the right to update, modify, or replace these Terms & Conditions at any time. Any updates will be posted on this page with a revised “Last Updated” date.

Your continued use of the website after changes are posted constitutes your acceptance of the updated Terms & Conditions.

21. Contact Information

If you have any questions about these Terms & Conditions, please contact us:

Raw Elements
5445 Oceanus Drive, Suite 108
Huntington Beach, CA 92649

Phone: 888-442-6676

Website: www.rawelementsusa.com